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Registered Investment Advisor

Grievance Redressal

Grievance Mechanism / Escalation Matrix

  Details of DesignationContact Person NameAddress where physical address is locatedContact No.Email ID
Working hours when complainant can call
Customer Care NANANANANA
Head of Customer Care  NANA  NANA  NA
 Compliance OfficerAyush Lath TR-154, Altf Orchid Business Park, Badshahpur, Sohna Road Highway, Central Park-II, Sector-48, Gurugram,  HARYANA, 122004 +91 7813933422lathayush1@gmail.com  
Monday-Friday
10:00 AM –6:00PM
CEOAyush Lath
 TR-154, Altf Orchid Business Park, Badshahpur, Sohna Road Highway, Central Park-II, Sector-48, Gurugram,  HARYANA, 122004+91 7813933422 lathayush1@gmail.com 
Monday-Friday
10:00 AM –6:00PM
 Principal OfficerAyush Lath
 TR-154, Altf Orchid Business Park, Badshahpur, Sohna Road Highway, Central Park-II, Sector-48, Gurugram,  HARYANA, 122004 +91 7813933422lathayush1@gmail.com 
Monday-Friday
10:00 AM –6:00PM

Client’s queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.

1. In case of any complain or query:


You may approach IA- Mr. Ayush Lath, Email ID: lathayush1@gmail.com and Phone No. +91 7813933422

 2. In case you are not satisfied with our response you can lodge your grievance with SEBI at http://scores.sebi.gov.in or you may also write to any of the offices of SEBI. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link: https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330


ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link - https://smartodr.in/